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FAQ

Welcome to our FAQ section! Here, we've compiled answers to some of the most common questions you might have about Camper Wise and our camper van rental services. If you can't find the information you're looking for, feel free to reach out to us at geral@livingwise.pt or call +351 969 652 447. We're here to help you have a seamless and unforgettable journey.

  • What if I encounter technical issues or need assistance during my trip?
    Our support team is available 24/7 to assist you. In case of technical issues or emergencies, contact the number provided in your rental package, and we'll guide you through the necessary steps or arrange assistance if needed.
  • Can I travel outside of Portugal with the camper van?
    Yes, you can often travel across borders with our camper vans, but restrictions may apply. It's important to inform us of your travel plans during the booking process so we can provide you with accurate information and necessary documentation.
  • How do I make a reservation?
    Making a reservation with Camper Wise is easy. Simply visit our website and navigate to the "Book Now" section. Choose your desired camper van, select your travel dates, and follow the prompts to complete your booking securely.
  • How can I stay updated with Camper Wise news and promotions?
    To stay informed about our latest news, promotions, and travel tips, subscribe to our newsletter on our website.
  • Are there any age restrictions for renting a camper van?
    Yes, the minimum age to rent a camper van with Camper Wise is 21. Drivers must also hold a valid driver's license. Additional requirements may apply; please refer to our Terms and Conditions for more information.
  • What is Camper Wise?
    Camper Wise is your go-to source for premium camper van rentals that redefine travel. We offer a diverse fleet of camper vans to cater to various travel styles, ensuring you have a comfortable and memorable adventure.
  • How do I handle waste disposal and cleaning during my trip?
    We provide cleaning equipment in our vans. Disposal of waste will have to be done at waste disposal sites. It's essential to maintain the cleanliness of the vehicle throughout your journey to ensure a pleasant experience for all travelers.
  • Is travel insurance included in the rental price?
    No, travel insurance is not included in the rental price. We recommend purchasing travel insurance to cover unforeseen events, cancellations, and other potential risks. Please consult with your insurance provider for appropriate coverage.
  • What's included in the camper van rental?
    Our camper van rentals come fully equipped with essentials for a comfortable journey, including bedding, kitchen supplies, and more. Visit our "RVs" page to learn more about the specific amenities each camper van offers.
  • Can I change or cancel my reservation?
    Yes, you can modify or cancel your reservation. Our cancellation policy varies based on the timing of the changes.
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